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How do I promptly resolve an issue through AWEX support?

Published: 28 декабря 2023
1 min

How do I promptly resolve an issue through AWEX support? How do I promptly resolve an issue through AWEX support?

Friends, would you like to know how to contact AWEX support team?

Support service is a department that solves customer problems and makes the service more friendly.

The main task is to receive customers' requests, record them and solve them promptly.

How can I get an answer to my question?

  • Use the chat window, which is located right on the site.
  • Contact support via Telegram @awex.
  • Open the AWEX mobile app and go to the "Support" tab.
  • Launch the @shop app directly in Telegram and tap on the support icon in the bottom right corner.

Here are some more interesting facts about the support team:

  • Support is available 24 hours a day, 7 days a week;
  • AWEX support is available in two languages: Russian and English;
  • Consultation is provided by a specialist who has undergone special training, a chatbot or an answering machine will not answer you.

Using the AWEX service, you can always count on professional and prompt support in the language of your choice at any time of the day.

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AWEX bot
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